Hitachi Troubleshooting
raidcom: [EX_EWSTOT] Timeout waiting for specified statusSolution:
su -l xormon /HORCM/usr/bin/horcmshutdown.sh 1
# ip_address service poll(10ms) timeout(10ms) localhost 11001 1000 3000 HORCM_CMD # dev_name dev_name dev_name \\.\IPCMD-192.168.1.1-31001 \\.\IPCMD-192.168.1.2-31001to
# ip_address service poll(10ms) timeout(10ms) localhost 11001 1000 10000 HORCM_CMD # dev_name dev_name dev_name \\.\IPCMD-192.168.1.1-31001 \\.\IPCMD-192.168.1.2-31001
/HORCM/usr/bin/horcmstart.sh 1
$ ./bin/config_check.sh <Storage Name> STORAGE: SVPG01: VSPG TCP connection to "<SVP IP>" on port "1099" is ok TCP connection to "<SVP IP>" on port "51099" is ok TCP connection to "<SVP IP>" on port "51100" is ok WARNING : TCP connection to "<SVP IP>" on port "5110" has failed! It might need to be open on the firewall. VSPG Error: command failed: raidcom -login xormon1. Make sure you use proper user credential (user & password)-I connection failed!!
raidcom: [EX_ATTHOR] Can't be attached to HORC managerProblem is that it is running under root! Stopt it under root and start it up under xormon
# /HORCM/usr/bin/horcmshutdown.sh 1 # su - xormon $ /HORCM/usr/bin/horcmstart.sh 1Check if they are running
$ ps -ef | grep horcm xormon 19660912 1 0 Feb 26 - 0:03 horcmd_01
$ /HORCM/usr/bin/horcmstart.sh 1 $ ps -ef |grep horcmd_01 xormon 14124 1 0 17:21 ? 00:00:00 horcmd_01
# touch /HORCM/etc/USE_OLD_IOCTL # chown xormon /HORCM # chown -R xormon /HORCM/* /HORCM/.uds # chmod 755 /HORCM /HORCM/usr/bin /HORCM/usr/bin/* /HORCM/log* /HORCM/etc/horcmgr /HORCM/etc/*conf /HORCM/.uds/
$ ls /dev/sd* | /HORCM/usr/bin/inqraid -CLI -fx DEVICE_FILE PORT SERIAL LDEV CTG H/M/12 SSID R:Group PRODUCT_ID sda - - - - - - - Virtual disk sdb - - - - - - - Virtual disk sdc CL4-A 411711 64B - - 000A A:00001 OPEN-V-CM $ ls -l /dev/sdc brw-rw---- 1 xormon disk 8, 0 Oct 30 10:23 /dev/sdc
$ raidcom -login xormon-I1 $ raidcom get pool -I1 PID POLS U(%) SSCNT Available(MB) Capacity(MB) Seq# Num LDEV# H(%) FMT_CAP(MB) 000 POLN 69 212 21376320 70428792 310878 48 12211 90 - 001 POLN 15 13 199501344 234772440 310878 160 12514 90 - $ raidcom -logout -I1 raidcom : User on Serial#(310444) was removed.
$ raidqry -h Model : RAID-Manager/Linux/x64 Ver&Rev: 01-49-03/00
$ /HORCM/usr/bin/horcmshutdown.sh 1 $ /HORCM/usr/bin/horcmstart.sh 1
$ ./bin/config_check.sh <Storage Name> STORAGE: SVPG01: VSPG TCP connection to "<SVP IP>" on port "1099" is ok TCP connection to "<SVP IP>" on port "51099" is ok TCP connection to "<SVP IP>" on port "51100" is ok VSPG Error: command failed: raidcom get resource -key opt -I440983 connection failed!! raidcom : User on Serial#(310444) was removed.
# chown -R xormon /opt/hds
Export tool command failed: "java -Djdk.tls.maxCertificateChainLength=20 -classpath "/opt/hds/90-09-24/lib/JSanExportLoader.jar:/opt/hds/90-09-24/lib/ccj-3.0.1.jar" -Del.tool.Xmx=536870912 -Dmd.command=/tmp/STGMPR-HPEXP8-1129-CC3226/STGMPR-HPEXP8-1129-CC3226-type-hus_vm.txt -Del.logpath=/tmp/STGMPR-HPEXP8-1129-CC3226/log -Dmd.rmitimeout=20 -Del.security=ignore -Del.secmode=cnsa sanproject.getexptool.RJElMainEx" Loading ExportTool... secmode=cnsa The SSL communication to the server cannot be established: host=10.201.38.120, port=443.- Verify that the following items are correct, and then retry the operation: - The specified IP address or host name - The root and server certificates - The host name or the IP address of the connected server set for Subject Alternative Name and Common Name of the certificate - The security mode of the connected server - The TLS protocol of the connected server - The cipher suites of the connected server - The minimum key length (key exchange) of the connected server - The signature hash algorithm of the connected server certificate ... javax.net.ssl.SSLHandshakeException: Certificates do not conform to algorithm constraints ... 2024/09/17 10:39:13 ExportLoader fail. 2024/09/17 10:39:13 Delete temporary directory. 2024/09/17 10:39:13 delete ./lib/0AC92678 2024/09/17 10:39:13 done. 2024/09/17 10:39:13 ExportLoader finish. exitcode=101A possible cause is that java is started with the parameter -Del.secmode=cnsa in the Export Tool script
java -Djdk.tls.maxCertificateChainLength=20 -classpath "./lib/JSanExportLoader.jar:./lib/ccj-3.0.1.jar" -Del.tool.Xmx=536870912 -Dmd.command=command.txt -Del.logpath=log -Dmd.rmitimeout=20 -Del.security=ignore -Del.secmode=cnsa sanproject.getexptool.RJElMainEx --> java -Djdk.tls.maxCertificateChainLength=20 -classpath "./lib/JSanExportLoader.jar:./lib/ccj-3.0.1.jar" -Del.tool.Xmx=536870912 -Dmd.command=command.txt -Del.logpath=log -Dmd.rmitimeout=20 -Del.security=ignore sanproject.getexptool.RJElMainExSince XorMon version 1.6.15 is this workarounded automatically.
Exception in thread "main" java.lang.UnsupportedClassVersionError: (com/hitachi/sanproject/rmi/ssl/uty/SSLUtyCommunicationType) bad major version at offset=6 at java.lang.ClassLoader.defineClassImpl(Native Method) at java.lang.ClassLoader.defineClass(ClassLoader.java:267) at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:151) at java.net.URLClassLoader.defineClass(URLClassLoader.java:602) at java.net.URLClassLoader.access$400(URLClassLoader.java:126) at java.net.URLClassLoader$ClassFinder.run(URLClassLoader.java:1057) at java.security.AccessController.doPrivileged(AccessController.java:414) at java.net.URLClassLoader.findClass(URLClassLoader.java:494) at java.lang.ClassLoader.loadClass(ClassLoader.java:651) at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:349) at java.lang.ClassLoader.loadClass(ClassLoader.java:617) at java.lang.J9VMInternals.verifyImpl(Native Method) at java.lang.J9VMInternals.verify(J9VMInternals.java:70) at java.lang.J9VMInternals.initialize(J9VMInternals.java:130) at sanproject.getexptool.RJElMain.downloadFiles(RJElMain.java:346) at sanproject.getexptool.RJElMain.startLoader(RJElMain.java:108) at sanproject.getexptool.RJElMain.main(RJElMain.java:386)
$ cd /opt/hds/<firmware level> # example /opt/hds/88-03-23 $ sh ./runUnix.sh show interval -ip <ip controller> -login <user> <password> Interval : 5 min show interval command success
$ ./bin/config_check.sh <Storage Name> STORAGE: SVPG01: VSPG TCP connection to "<SVP IP>" on port "1099" is ok TCP connection to "<SVP IP>" on port "51099" is ok TCP connection to "<SVP IP>" on port "51100" is ok WARNING : TCP connection to "" on port "5110" has failed! It might need to be open on the firewall. Loading ExportTool... Missing ip 2019/01/02 15:46:48 start Export Loader Version : 88-00-00 2019/01/02 15:46:48 command file path=/opt/hds/hds_test/command2.txt 2019/01/02 15:46:48 log file path =/opt/hds/88-03-02/log 2019/01/02 15:46:48 log file name =loader0102154648.log 2019/01/02 15:46:48 ExportLoader mode=ALL 2019/01/02 15:46:48 download port =51099 2019/01/02 15:46:48 read target address from command file. 2019/01/02 15:46:48 Missing ip 2019/01/02 15:46:48 ExportLoader fail. 2019/01/02 15:46:48 ExportLoader finish. exitcode=101 Loading ExportTool... Export tool start [Version 88-03-01-FF/00] command file = /opt/hds/hds_test/command.txt [ 1] ip <SVP IP> ; Specifies IP adress of SVP [ 2] dkcsn 415002 ; Specifies Serial Number of SVP [ 3] login User = ["user"], Passwd = [****************] Login failed [line = 3] Execution stops. Export tool end ...
Login failed [line = 2]
[ 3] login User = ["user"], Passwd = [****************]Java version:
$ java -version openjdk version "1.8.0_131"
"2019/02/04 16:03:29 . Find Exception = java.net.MalformedURLException: invalid authority: //eka_hus-vm_1.eka.tmk.group/RMIControl".Export tool uses RMI and the server hostname for communication with HUS VM.
The error "sanproject.serverux.data.SANRmiException : RMI server error (1, 5400)"Hitachi description: A different user might open one of the following windows or run the export tool. In this case, wait until one of the users moves to a different window or exits the export tool.