Hitachi Troubleshooting
raidcom: [EX_EWSTOT] Timeout waiting for specified statusSolution:
su -l xormon /HORCM/usr/bin/horcmshutdown.sh 1
# ip_address service poll(10ms) timeout(10ms) localhost 11001 1000 3000 HORCM_CMD # dev_name dev_name dev_name \\.\IPCMD-192.168.1.1-31001 \\.\IPCMD-192.168.1.2-31001to
# ip_address service poll(10ms) timeout(10ms) localhost 11001 1000 10000 HORCM_CMD # dev_name dev_name dev_name \\.\IPCMD-192.168.1.1-31001 \\.\IPCMD-192.168.1.2-31001
/HORCM/usr/bin/horcmstart.sh 1
$ ./bin/config_check.sh <Storage Name> STORAGE: SVPG01: VSPG TCP connection to "<SVP IP>" on port "1099" is ok TCP connection to "<SVP IP>" on port "51099" is ok TCP connection to "<SVP IP>" on port "51100" is ok WARNING : TCP connection to "<SVP IP>" on port "5110" has failed! It might need to be open on the firewall. VSPG Error: command failed: raidcom -login xormon1. Make sure you use proper user credential (user & password)-I connection failed!!
raidcom: [EX_ATTHOR] Can't be attached to HORC managerProblem is that it is running under root! Stopt it under root and start it up under xormon
# /HORCM/usr/bin/horcmshutdown.sh 1 # su - xormon $ /HORCM/usr/bin/horcmstart.sh 1Check if they are running
$ ps -ef | grep horcm xormon 19660912 1 0 Feb 26 - 0:03 horcmd_01
$ /HORCM/usr/bin/horcmstart.sh 1 $ ps -ef |grep horcmd_01 xormon 14124 1 0 17:21 ? 00:00:00 horcmd_01
# touch /HORCM/etc/USE_OLD_IOCTL # chown xormon /HORCM # chown -R xormon /HORCM/* /HORCM/.uds # chmod 755 /HORCM /HORCM/usr/bin /HORCM/usr/bin/* /HORCM/log* /HORCM/etc/horcmgr /HORCM/etc/*conf /HORCM/.uds/
$ ls /dev/sd* | /HORCM/usr/bin/inqraid -CLI -fx DEVICE_FILE PORT SERIAL LDEV CTG H/M/12 SSID R:Group PRODUCT_ID sda - - - - - - - Virtual disk sdb - - - - - - - Virtual disk sdc CL4-A 411711 64B - - 000A A:00001 OPEN-V-CM $ ls -l /dev/sdc brw-rw---- 1 xormon disk 8, 0 Oct 30 10:23 /dev/sdc
$ raidcom -login xormon-I1 $ raidcom get pool -I1 PID POLS U(%) SSCNT Available(MB) Capacity(MB) Seq# Num LDEV# H(%) FMT_CAP(MB) 000 POLN 69 212 21376320 70428792 310878 48 12211 90 - 001 POLN 15 13 199501344 234772440 310878 160 12514 90 - $ raidcom -logout -I1 raidcom : User on Serial#(310444) was removed.
$ raidqry -h Model : RAID-Manager/Linux/x64 Ver&Rev: 01-49-03/00
$ /HORCM/usr/bin/horcmshutdown.sh 1 $ /HORCM/usr/bin/horcmstart.sh 1
$ ./bin/config_check.sh <Storage Name> STORAGE: SVPG01: VSPG TCP connection to "<SVP IP>" on port "1099" is ok TCP connection to "<SVP IP>" on port "51099" is ok TCP connection to "<SVP IP>" on port "51100" is ok VSPG Error: command failed: raidcom get resource -key opt -I440983 connection failed!! raidcom : User on Serial#(310444) was removed.
# chown -R xormon /opt/hds
Export tool command failed: "java -Djdk.tls.maxCertificateChainLength=20 -classpath "/opt/hds/90-09-24/lib/JSanExportLoader.jar:/opt/hds/90-09-24/lib/ccj-3.0.1.jar" -Del.tool.Xmx=536870912 -Dmd.command=/tmp/STGMPR-HPEXP8-1129-CC3226/STGMPR-HPEXP8-1129-CC3226-type-hus_vm.txt -Del.logpath=/tmp/STGMPR-HPEXP8-1129-CC3226/log -Dmd.rmitimeout=20 -Del.security=ignore -Del.secmode=cnsa sanproject.getexptool.RJElMainEx" Loading ExportTool... secmode=cnsa The SSL communication to the server cannot be established: host=10.201.38.120, port=443.- Verify that the following items are correct, and then retry the operation: - The specified IP address or host name - The root and server certificates - The host name or the IP address of the connected server set for Subject Alternative Name and Common Name of the certificate - The security mode of the connected server - The TLS protocol of the connected server - The cipher suites of the connected server - The minimum key length (key exchange) of the connected server - The signature hash algorithm of the connected server certificate ... javax.net.ssl.SSLHandshakeException: Certificates do not conform to algorithm constraints ... 2024/09/17 10:39:13 ExportLoader fail. 2024/09/17 10:39:13 Delete temporary directory. 2024/09/17 10:39:13 delete ./lib/0AC92678 2024/09/17 10:39:13 done. 2024/09/17 10:39:13 ExportLoader finish. exitcode=101A possible cause is that java is started with the parameter -Del.secmode=cnsa in the Export Tool script
java -Djdk.tls.maxCertificateChainLength=20 -classpath "./lib/JSanExportLoader.jar:./lib/ccj-3.0.1.jar" -Del.tool.Xmx=536870912 -Dmd.command=command.txt -Del.logpath=log -Dmd.rmitimeout=20 -Del.security=ignore -Del.secmode=cnsa sanproject.getexptool.RJElMainEx --> java -Djdk.tls.maxCertificateChainLength=20 -classpath "./lib/JSanExportLoader.jar:./lib/ccj-3.0.1.jar" -Del.tool.Xmx=536870912 -Dmd.command=command.txt -Del.logpath=log -Dmd.rmitimeout=20 -Del.security=ignore sanproject.getexptool.RJElMainExSince XorMon version 1.6.15 is this workarounded automatically.
Exception in thread "main" java.lang.UnsupportedClassVersionError: (com/hitachi/sanproject/rmi/ssl/uty/SSLUtyCommunicationType) bad major version at offset=6 at java.lang.ClassLoader.defineClassImpl(Native Method) at java.lang.ClassLoader.defineClass(ClassLoader.java:267) at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:151) at java.net.URLClassLoader.defineClass(URLClassLoader.java:602) at java.net.URLClassLoader.access$400(URLClassLoader.java:126) at java.net.URLClassLoader$ClassFinder.run(URLClassLoader.java:1057) at java.security.AccessController.doPrivileged(AccessController.java:414) at java.net.URLClassLoader.findClass(URLClassLoader.java:494) at java.lang.ClassLoader.loadClass(ClassLoader.java:651) at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:349) at java.lang.ClassLoader.loadClass(ClassLoader.java:617) at java.lang.J9VMInternals.verifyImpl(Native Method) at java.lang.J9VMInternals.verify(J9VMInternals.java:70) at java.lang.J9VMInternals.initialize(J9VMInternals.java:130) at sanproject.getexptool.RJElMain.downloadFiles(RJElMain.java:346) at sanproject.getexptool.RJElMain.startLoader(RJElMain.java:108) at sanproject.getexptool.RJElMain.main(RJElMain.java:386)
$ cd /opt/hds/<firmware level> # example /opt/hds/88-03-23 $ sh ./runUnix.sh show interval -ip <ip controller> -login <user> <password> Interval : 5 min show interval command successThere may be a permission problem (MSG ID = 8007).
A role error (permission error) occurred. (URL = HITPS://172.28.7.76:443/ConfigurationManager/simple/vl1/objects/short-range-monitor-settings/instance, HTTP staus code = 403, details = Forbidden) [MSG ID = 8007] {"errorSource":"/ConfigurationManager/simple/vl1/objects/short-range—-monitor—settings/instance", "messageId": "KART7O007-E", "message":"This operation is not permited. Either appropriate permissions are not assigned or the resource group configuration was modified by other management interfaces after user authentication. Perform user authentication again. If this problem occurs repeatedly, verify and assign appropriate permissions."} Execution stops.Solution: The user must be assigned the Performance Management role (Storage Administrator(read/write)).
$ ./bin/config_check.sh <Storage Name> STORAGE: SVPG01: VSPG TCP connection to "<SVP IP>" on port "1099" is ok TCP connection to "<SVP IP>" on port "51099" is ok TCP connection to "<SVP IP>" on port "51100" is ok WARNING : TCP connection to "" on port "5110" has failed! It might need to be open on the firewall. Loading ExportTool... Missing ip 2019/01/02 15:46:48 start Export Loader Version : 88-00-00 2019/01/02 15:46:48 command file path=/opt/hds/hds_test/command2.txt 2019/01/02 15:46:48 log file path =/opt/hds/88-03-02/log 2019/01/02 15:46:48 log file name =loader0102154648.log 2019/01/02 15:46:48 ExportLoader mode=ALL 2019/01/02 15:46:48 download port =51099 2019/01/02 15:46:48 read target address from command file. 2019/01/02 15:46:48 Missing ip 2019/01/02 15:46:48 ExportLoader fail. 2019/01/02 15:46:48 ExportLoader finish. exitcode=101 Loading ExportTool... Export tool start [Version 88-03-01-FF/00] command file = /opt/hds/hds_test/command.txt [ 1] ip <SVP IP> ; Specifies IP adress of SVP [ 2] dkcsn 415002 ; Specifies Serial Number of SVP [ 3] login User = ["user"], Passwd = [****************] Login failed [line = 3] Execution stops. Export tool end ...
Login failed [line = 2]
[ 3] login User = ["user"], Passwd = [****************]Java version:
$ java -version openjdk version "1.8.0_131"
"2019/02/04 16:03:29 . Find Exception = java.net.MalformedURLException: invalid authority: //eka_hus-vm_1.eka.tmk.group/RMIControl".Export tool uses RMI and the server hostname for communication with HUS VM.
The error "sanproject.serverux.data.SANRmiException : RMI server error (1, 5400)"Hitachi description: A different user might open one of the following windows or run the export tool. In this case, wait until one of the users moves to a different window or exits the export tool.